Fewer than two percent of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation for Client and Talent Satisfaction.
ALPHARETTA, GA – February 1, 2022 – IDR, Inc. (IDR), a leading IT & healthcare talent solutions provider, announced today that they have won ClearlyRated’s Best of Staffing Client and Talent Diamond Award The award marks IDR’s ninth consecutive win, underscoring the company’s unwavering dedication to service.
Presented in partnership with presenting sponsor Indeed and gold sponsor Talent.com, ClearlyRated’s Best of Staffing® Award have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning agencies are twice as likely to be completely satisfied. Likewise, candidates who have been placed by winning agencies are twice as likely to be completely satisfied with the services provided compared to those working with non-winning agencies. Employees of winning firms tend to report a superior employee experience and firm commitment to DEI.
IDR clinched the honor by receiving several high scores in several categories pertaining to client, candidate, and employee satisfaction. Most notably, the Georgia-based staffing firm secured satisfaction scores of 9 or 10 out of 10 from 85 percent of their clients, significantly higher than the industry’s average of 41 percent, according to ClearlyRated.
“We’ve faced unparalleled growth this past year,” said Ashley Holahan, CEO of IDR, Inc. “To receive this award for our ninth consecutive year reaffirms our commitment to excellence on behalf of our clients, who continually trust us to partner with them in providing exceptional talent; and for our consultants, who represent us well on their assignments. In addition, our internal IDR employees are a testament to our core values and going above and beyond each day for our consultants and our clients. I am so proud of our team and this accomplishment.”
“Winners of the 2022 Best of Staffing award have demonstrated their commitment to delivering exceptional service, even as Covid-19 has forced them to reimagine and rebuild their approach to business,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have kept the client, talent, and employee experience at the heart of their business strategy, and it’s my honor to celebrate and showcase the 2022 Best of Staffing winners alongside feedback from their actual clients on ClearlyRated.com.”
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas and Denver markets. Recognized for their expertise and the high-touch approach of their Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants alike. Their best-in-class service has earned them the ClearlyRated Best of Staffing® Client and Talent Awards nine consecutive times and continues to provide industry and client recognition. For more information on IDR, visit www.idr-inc.com or call 770.671.0040.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
Samantha Kase, HR Manager