National IT Staffing Firm Wins Best of Staffing Diamond Awards for Industry-Leading Satisfaction Scores from Clients and Candidates
ALPHARETTA, GA – February 4, 2020 – IDR, Inc., an award-winning, employee-owned IT staffing firm, announced today that they have won ClearlyRated’s Best of Staffing® Client and Talent Awards for providing superior service to their clients and candidates. Presented in partnership with presenting sponsor CareerBuilder, and gold sponsors Indeed and Glassdoor, ClearlyRated’s Best of Staffing winners have proven to be industry leaders in service quality based on ratings provided by their clients and candidates.
Clients of winning agencies are, on average, 3.3 times more likely to be completely satisfied with the services provided to them when compared to non-winning agencies. Similarly, candidates who have been placed by winning agencies are 1.7 times more likely to be completely satisfied when compared to those working with non-winning agencies. In addition, Diamond Award winners, such as IDR, have earned Best of Staffing Awards for at least 5 years in a row, distinguishing themselves with consistent industry-leading satisfaction scores.
This year marks IDR’s 7th Best of Staffing Awards and their 3rd year receiving Client and Talent Diamond Awards. With their focus on connecting top talent with the right technology opportunities, IDR received satisfaction scores of 9 or 10 out of 10 from 79.6% of their placed job candidates, an average score much higher than the industry’s 45%. IDR also received high satisfaction scores from their clients, earning 9 or 10 out of 10 from 84.5% of their clients compared to the industry average of 24%.
“Winning ClearlyRated’s Best of Staffing Client and Talent awards for a 7th year is a huge honor,” said Ashley Holahan, President and Chief Operating Officer at IDR, Inc. “Being recognized by our clients and candidates in this way is a testament to our commitment to always go above and beyond to deliver best-in-class service. These awards also highlight the dedication, persistence and passion of the entire IDR team.”
“Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction, but taking action on the feedback. I couldn’t be more proud to showcase these industry leaders alongside feedback from their actual clients and candidates on ClearlyRated.com and applaud them for their commitment to making improvements at their respective firms!”
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, Fort Worth, Denver, and Birmingham markets. Recognized for their expertise and the high-touch approach of their Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants alike. Their best-in-class service has earned them the ClearlyRated Best of Staffing® Client and Talent Awards six times and continues to gain them industry and client recognition. For more information on IDR, visit www.idr-inc.com or call 770.671.0040.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.