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Service Desk Compliance AnalystLocation
: Austin, TexasJob Category
IT Service Desk/Compliance Specialist- Austin, TX!
IDR is seeking a IT Service Desk/Compliance Specialist to join one of their Top Clients in Austin, TX! The IT Service Desk/Compliance Specialist will be responsible for oversight and compliance of vendor engagement and alignment to contracted service: as it relates to service desk and local field support.
This will be a LONG-TERM opportunity!
- Experience creating SLAs (Service Level Agreements)
- Experience managing or leading an IT Service Desk
- Experience with ServiceNow
- Excellent communicator
Nice to Have:
- ITIL Certification
- Contract Documents and/or Contract Review experience
- 20+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program (ESOP)
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 7 years in a row
If interested please email email@example.com!