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TSG Support Technician - Plainfield, IN
Location: Plainfield, Indiana
Job Category: End User Support / Helpdesk
Support Technician
IDR is seeking TSG Support Technicians to join our clients' team in Plainfield, IN! The TSG Technician will perform equipment exchange and recording inventory controls, software installations and program updates, and troubleshooting and problem resolution on computer and Telecommunication systems.
Responsibilities Include:
- Train users on supported software and hardware
- Train users with an understanding of technology from a user perspective, as well as, technical perspective
- Assist users to resolve computer-related problems such as inoperative hardware or software
Top Skills:
- CompTIA A+ Certification
- Associates Degree in Computer Science