Desktop Support Technician

IDR’s largest client is seeking a Desktop Support Technician to join their team here in Atlanta!

Responsibilities of the Desktop Support Technician:

• Respond to tickets of employees experiencing networking issues
• Keeping track of problem resolutions and escalate tickets as needed
• Proactively provide solutions to decrease the amount of service desk calls and streamline problem resolution

Requirements of the Desktop Support Technician:

• 2+ years of desktop support experience
• Networking experience – preferred
• A+, Windows, Network + Certifications– preferred 
• Excellent analytical and problem-solving skills

What’s in it for the Desktop Support Technician?

• Full Benefits! (Medical, Vision, Dental, and more!)
• Competitive compensation 
• Opportunity to get in with an industry leading organization
• Team-oriented culture

Why IDR?

• 20 Years of Proven Industry Experience in 3 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• Clearly Rated Best of Staffing® Client and Talent Award Winner 6 years in a row