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Patient Connection Associate - Scheduling


Location: Atlanta, Georgia
Job Category: End User Support / Helpdesk

Patient Scheduling Specialist

IDR’s client is a fast growing medical practice located in Athens, GA. In this position you will be at the forefront of providing quality patient care to schedule patients at 10+ locations. You will work with a busy, but enjoyable team that loves dynamic team players.

Job Duties

  • Identify patients medical records
  • Answer phone calls, emails and information regarding patients medical history and scheduling of appointments with correct physicians and locations
  • Utilizing quality customer service skills to be courteous to patients
  • Utilize Microsoft Office and EHR systems to schedule patients in a timely manner

Requirements:

  • At least 2 years in Healthcare Scheduling or Patient Access
  • Flexible Monday-Friday for 8 hour shift. 
  • Must have customer satisfaction focused personality
  • Must have outstanding written and verbal communication skills
  • Healthcare experience would be preferred

Why IDR?

  • 20 Years of Proven Industry Experience in 3 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award Winner 6 years in a row

 
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