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Patient Service Representative

Location: Thousand Oaks, California
Job Category: All Other


IDR is currently hiring for a Patient Service Representative for an opportunity in Thousand Oaks, CA. If you are excited to be a part of an industry leading Healthcare Technology company, apply today!

Position Overview for the Patient Service Representative:

  • Answering inbound patient calls
  • Reaching out to both patients and physicians to follow up
  • Scheduling patients with corresponding physician offices
  • Navigate through systems and document data collected
  • Reporting daily activites

Required Experience for the Patient Service Representative:

  • 1+ years’ experience in a customer service/call center position
  • Healthcare experience is preferred but not required
  • Must be able to work from 5:45am-2:15pm
  • Experience with healthcare, billing, customer service, or insurance would be a huge plus
  • Excellent verbal and written communication skills

What’s in it for you?

  • Competitive Compensation
  • High potential for growth
  • Join a global, industry-leading company
  • Medical, dental, and vision insurance
  • Much, much more!

Why IDR?

  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 6 years in a row

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